Our Policy is valid for 14 days from the date of purchase

If more than 14 days have passed since your purchase, unfortunately we cannot offer you a refund or exchange. Please note that if you have used the trading platform within 14 days, such as opening trades, we cannot offer you a full refund or exchange. In this case, you should contact your trading platform provider and you will be refunded according to the available balance in your account. To complete the refund process, you must provide a receipt or some other proof of purchase.

Refunds (if applicable)

Once we receive and review your refund request, we will send you an email notifying you that we have received your request. We will also notify you whether your refund request has been approved or rejected. If your refund request is approved, your request will be processed and the refund amount will be automatically refunded to your credit card or other method that matches the original payment method within a certain number of days.

Late or Missing Refunds (if applicable)

If you do not receive your refund, please double-check your bank account and then contact your bank or card issuer. It may take some time for the funds to appear in your account due to the refund processing period. If you have followed all of the instructions provided and still have not received your refund, please contact us at [email protected]. If you are not satisfied with your purchase, you are entitled to a refund within 14 days of purchase, click the button below to complete a refund request.